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Your travel guide around Czech Republic

Safety in Prague

Safety in Prague

Is Prague Safe? Yes, it is.

 

Compared to most big cities, Prague is safe. The Czech Republic has a generally low rate of crime. Like any major city, there are problems with pick-pocketing and occasional muggings, especially in tourist areas.

  • Taxi

Check if the taxi driver has the meter on. The starting rate is arround 28,- CZK (1,14€). The maximum price from Václav Havel Airport Prague to the city centre is between 600,- to 900,-CZK, 26,00 - 35,00€ (obviously depends on distance). You can find unfair taxi drivers especially on the main train station - Hlavní Nádraží.

The best way is to call a reliable taxi company dispatcher to send a taxi to you. You can call, for example: TAXI SPEED – tel.: +420 224 234 234, local people use this taxi company.

  • Exchange

Before exchanging money, carefully read all the information on the exchange rate list and the service price list.
If there is anything unclear about the exchange rate or the fee, enquire about the final amount you will receive in the transaction. The bureau de change is obliged to provide you with such information in a suitable manner (in writing, on a calculator, etc.).
The purchase and sale of foreign currency and the corresponding exchange rates are seen from the bureau de change’s perspective. You will receive foreign currency in exchange for Czech korunas at the sell rate and Czech korunas in exchange for foreign currency at the buy rate.
Exchange rates and fees can differ from one bureau de change to another. Bureaux de change set these rates independently of the exchange rates announced by the Czech National Bank.
Some bureaux de change allow you to negotiate an individual exchange rate before the transaction, and some set dual exchange rates depending on the amount being exchanged.
Insist on being issued with a confirmation slip for the service. The bureau de change is obliged to issue one.
After you receive your cash, check carefully whether the information on the confirmation slip matches the information provided by the bureau de change, i.e. the published exchange rate, the price of the service and any other exchange terms and conditions.
Make any complaints immediately after the transaction on the bureau de change’s premises. Request the contact details of the company’s responsible officer.
If the transaction has been executed in accordance with the information given on the exchange rate list and the service price list, the bureau de change is not obliged to withdraw from the transaction. Cancellation of transactions is not subject to regulation and the Czech National Bank is not authorised to order bureaux de change to cancel transactions.
If the bureau de change does not acknowledge your complaint, you can lodge a complaint in writing with the CNB. Such action, however, does not constitute an application for approval of your complaint. It merely draws the attention of the supervisory authority to the situation

FAIR EXCHANGE OFFICES:

  • Exchange Jřího Grossmanna , Politických vězňů 14, Prague 1 (near the Wenceslas Square)
  • Exchange Alfa, Na Příkopě 23, Prague 1
  • Směnárna – Exchange, Kaprova 14/13, Prague 1 (near the Old Town Square)
  • Pickpockets

Watch out for your belongings, such as wallet, camera, ID or Passport, handbag (especially at the Main Station, on tram stop: Vodičkova, Wenceslas Square, at the tram 22, direction Prague Castle and busy metro stations).

In case of any problem, you can contact us by our chat online, by skype (praguezones), e-mail or phone.

 

 

Emergency Numbers

112 - General emergency number (similar to 911 in the US). Operators speak English and German. This can be used for any emergency situation (police, fire brigade, or emergency medical assistance, report road accident).

150 - Fire brigade

155 - Medical emergency (ambulance/first aid)

156 - Prague City police

158 - Police.

These numbers can be called free of charge from mobiles even without a SIM card inserted.